Posts Tagged ‘business help’

Microsoft Dynamics- can it be that over 90% of UK SMEs not it’s target?

Saturday, May 17th, 2008

http://infotech.indiatimes.com/articleshow/msid-2901611,flstry-1.cms

Interesting article from The Times of India - Small’s big biz: Microsoft’s new goal 9 Feb 2008, 1041 hrs IST,TNN

A couple of extracts below, it could be argued, demonstrate that Bill G + Microsoft still do not see as their priority or focus the majority of UK SMEs (and the world’s SMEs??) who employ 10 employees or less. Thank goodness there are CRM products, including Woosabi.com, that offer SMEs affordable CRM and Business Management Systems that specifically aim at helping the vast majority of SMEs.

Extracts:

“Bill Gates stepped on the stage to flag off the IT giant’s biggest ever mid-market drive aimed at prizing open the new and yet unexplored markets of small and medium businesses for Microsoft’s new products.”

“Mr Gates, Microsoft’s chairman and chief software architect, took the floor…….his CEO, Steve Ballmer, minced no words when he told the ‘Business Summit’ that the company was “looking at huge revenue growth from the mid-market customers.” All those who employed 50 to 1,000 employees and spent anything from $20,000 to $1m a year on IT were the company’s targets.

UK Small Busineses - Startling Facts!!

Monday, April 14th, 2008

sources:

The Times, London 14th April 2008, http://business.timesonline.co.uk/tol/business/industry_sectors/banking_and_finance/article

Importance of SMEs to the UK:

4.3m SMEs, 97% employ less than 20 people, 12m people work in SME sector - 500, 000 SME New Start Ups Every Year!

Vulnerability of SMEs to cash flow problems caused by customer late Invoice payments:

Over 10% of SMEs collapse due to late or non-payment of invoices

Mutual Opportunities

A great opportunity for Woosabi to enter this SME Market but equally a great opportunity for SMEs to use Woosabi to help maintain and grow their businesses while controlling cash flow through Woosabi’s built-in Invoice Management system

Proven “Relationship Management Engine” - to be tuned to a different “spec”

Tuesday, March 4th, 2008

The very welcome and confidence boosting quote from University of Ireland-Galway below regarding woosabi.com’s sister company, InPractice and its Relationship Management software, should be a real fillip for all concerned with the development of woosabi.com Customer Relationship Management Software programme. The successful “Engine” running the InPractice Healthcare & Educational placements throughout the UK and Ireland (soon Sydney + Vancouver??!!??) is the the basis of the the woosabi.com business model for its Customer Relationship Management (CRM) “Engine” software……………………..

…………..Great news for InPractice = Great news for woosabi.com

Following the development and implementation of the application, Lorraine Kent from the National University of Ireland, Galway, said: “The new InPractice online application is fantastic! It was great to see the placement database up and running so quickly . It’s already saving time and confusion. It only took a little while to become proficient with the software and its versatility and ease of use is a joy! Best of all we are able to provide new levels of professionalism for our placement providers and students”

Customer Relationship Management (CRM) - when saying No equals a positive

Tuesday, February 26th, 2008

An exercise in CRM?

In the last few days I have been managing the leads, supplied by www.businessinfocus.co.uk Cardiff office, for our woosabi.com beta test programme; although an “almost ideal candidate” for the woosab.com product per se, www.cisscoassociates.com are not the ideal beta testers for woosabi!! (bit of a boo hoo here from me…I am easily upset you know!)

Why CisscoAssoc not right?… you may ask….the simple reason? Cissco Associates have their own web, e mail and IP support/supplier (possibly not giving the required CRM as they are looking for a provider of a CRM package); however, for the woosabi.com beta programme, it is essential that beta testers can set up their systems/businesses using the complete woosabi.com CRM programme. For sound commercial reasons (all Cissco Assoc Mktng/PR implemented + on a roll) Cissco Assoc not able to link fully with the beta programme.

I had the potentially unpleasant duty of informing Andrew of Cissco Associates of this fact….his response? Very professional and pleased that Woosabi.com communicated the detail to him. Furthermore, Andrew wants woosabi.com to keep in touch with its development programme as it could well be that Cissco Associates might well become a potential user of the www.woosabi.com CRM Management software system.

It could be argued: woosabi.com + cisscoassociates.com = an exercise in effective CRM