CRM - a good case for
Friday, February 1st, 2008http://software.silicon.com/applications/0,39024653,39169582,00.htm
Hi all
Good article on this link. Essentially = CRM good for business, only if the right product for the right job. Similarly to my recent MBE Profile (dislodged from wooblog pole position by that Pentyrch fiend GF!!)…a good definition of CRM…= nothing new…just keeping the customer satisfied…but now technology can help….I didn’t read this article before I wrote my bit…honest…no really..honest!!!

