Posts Tagged ‘ICT’

CRM - OnLine - Ireland leads the way

Friday, March 28th, 2008

http://www.ireland.com/search/?rm=listresults&filter=datedesc&keywords=crm

(…) at last SageCRM.com, the software-as-a-service version of the popular customer relationship management software, is now available in Ireland. Although built and managed by the Sage Global team in Dublin (…) p

Published: Fri 01 February 2008 - The Irish Times - Finance

Athough based in Wales, UK - with a name like O’Sullivan, I still have a “soft spot” for the Emerald Isle! But I think anyone who takes the stereo typical “soft spot” view of Ireland and of its people and economy is definitely looking through “sentimental, rose-tinted glasses”.

The investment by SageCRM.com in Ireland not only shows the Irish awareness of the importance of ICT (esp CRM) to its economy, it also demonstrates that the Irish Govt (http://www.entemp.ie/enterprise/stateaid/regional.htm) encourages ICT investment in a way, it could be argued, that is more positively aggressive and enticing for potential and new SMEs (covering most, if not all, of the bases required by new start ups) than most political regional development programmes based in the UK. Is it any wonder that the Irish are leading the way in ICT and CRM (saas)…vive la Celtic Tiger!!